This two hour webinar is designed to build the knowledge, attitudes and skills needed to enable non-physician health and human services providers to deliver culturally competent services to the diverse range of lesbian, gay, bi-sexual, transgender and questioning (LGBTQ) clients they serve. This interactive training will help providers identify best practices for creating a welcoming and safe environment for LGBTQ clients. It will also help participants identify communication skills needed for effective engagement of the wide range of LGBTQ clients at risk for, or living with, HIV, STIs or Hepatitis C.
As a result of this training, participants will be able to:
- define various gender and sexuality terminologies, including identities and concepts, used in LGBTQ communities.
- differentiate sex, gender identity and recognize the sexual orientation as their own distinct concepts and that they exist on a continuum.
- distinguish between various forms of oppression experienced by LGBTQ people and how these levels are interconnected.
- understand the concepts of unexamined privilege and its relationship with oppression.
- reflect on and identify one’s own privileges and types of oppression in professional settings and how their privilege/oppression affects their client/provider relationship.
- define social determinants of health
- identify reasons why LGBTQ people are disproportionately at risk based on social determinants of health
- recognize specific LGBTQ health disparities among various LGBTQ subpopulations.
- describe protective factors for LGBTQ people that counter health risks.
- identify strategies that organizations/agencies can adopt or create to ensure safe and welcoming environment for LGBTQ clients/patients and staff.
Prerequisite: Additional trainings are not required to attend this course.
Target Audience: This training is for non-clinical health and human service providers who work with LGBTQ clients or patients.